LINKING MULTIPLE CDESKS - FEATURES OVERVIEW
This functionality is currently in preparation.
If you provide services to a customer who is already using CDESK or thinking about it, the interconnection between these systems will simplify the communication. Each of the parties works in their CDESK, where they can perform actions as if they were in the other party’s environment.
The upcoming functionality addresses interactive data exchange in the following scenarios:
- Supplier creates the request from the customer.
- Discussion between the supplier and the customer.
- Submission of offers to the customer and approval.
- Customer´s request testing.
- Customer´s acceptance / rejection of the request termination.
The customer and the supplier can create the configuration bilaterally, so the same party can be one time customer and next time supplier.
