List of fixes: minor versions of CDESK 3.2.2

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improved based on your requirements.
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Minor version 3.2.2.10

  • It was not filling the sender’s address in the Who is requesting field when creating a request manually from a message
  • Changed the request export format to XLSX

Minor version 3.2.2.9

  • It did not fill in the sender’s address in the Who is requesting field when creating a request manually from a message
  • Adjustment of comparators for the date filter in fulfillments
  • The approved leave has not been switching to the status being taken
  • Unable to insert images into discussion on request
  • The deadline for fulfilling the request was not displayed

Minor version 3.2.2.8

  • It was counting data from Merkuris twice when filling OUT data
  • The Created option has disappeared from the manual processing of the request message
  • The representing user did not have the option of choosing the items of the catalog of requirements of the represented user
  • In some cases it was not loading the request list

Minor version 3.2.2.7

  • It was counting data from Merkuris twice when filling OUT data
  • Connection of multiple CDESK -> Offer approval times did not match
  • Merging of inventory orders did not work
  • Changes in the Invoice type field
  • Limiting the visibility of requests across the service / location
  • Requests for time off – selected types of time off were not loaded
  • The buttons for displaying the user’s details for the To Whom field were not displayed
  • The list of fulfillments with a filter for the current period was not loaded
  • The link for accepting/rejecting request termination without logging in did not work
  • Netgrif connector – data from fulfillment and work orders were not fetched
  • Netgrif connector – changes in work orders
  • Changed the request export format to XLSX
  • Changed the CMDB export format to XLSX

Minor version 3.2.2.6

  • Own notification Template was not applied to email
  • Non-functional knowledge base save without filling in the category / type
  • Connection of multiple CDESK -> Offer approval times did not match
  • After the update, CDESK did not display the customer’s name in the mobile application on the newly created CI
  • The order created from a template – the shipping rate according to the price list was not applied
  • The fulfillment text was not mandatory as it was set in the global settings
  • Incorrect status in the list of stock items
  • CI records on the company were not being loaded
  • Limiting the visibility of requests across the service / location
  • Temporarily hiding infobox in CMDB
  • The link for accepting/rejecting request termination without logging in did not work
  • Fine-tuning of customer fields on the request in PowerBI

Minor version 3.2.2.5

  • Wrong reporting of accepted man-days from the offer in the Fulfillment tab
  • The contents of the Project Order Code and Project Order Name columns were not displayed in the Balance
  • In some cases, it loaded incorrect SLA in the request
  • Improvements in the Netgrif connector

Minor version 3.2.2.4

  • Time mismatch in the fulfillment list and in the fulfillment detail
  • HW service – the data from Internal fulfillment was added to the protocol(it shouldn’t)
  • NETGRIF protocol did not display all data
  • Fulfillments in XLSX export – the content in the Request Number column was missing
  • It was incorrectly generating work orders depending on filling in user fields
  • Incorrect recalculation of request dates, does not match with SLA
  • When creating a new request from the catalog, the settings for selecting CIs from the CMDB according to the template were not applied

Minor version 3.2.2.3

  • Incorrect display of the project log
  • When changing the type of discussion, the detailed content of the discussion was lost
  • The infobox was empty if the request was opened through offers
  • Could not change the assignee in the request list
  • After the update, the customer’s name was not displayed in request
  • Codes and names of project orders were not displayed in the balance
  • HW service: removed the assignee from the request when creating the request and editing the device
  • Request data was not displayed in the form header
  • When assigning fulfillment to several solvers, disabled fields were also displayed

Minor version 3.2.2.2

  • Incorrect date of the next reset of the hours transferred to billing
  • XLSX export of fulfillment did not work
  • License counting did not work
  • Calendar – added the ability to expand the field by Drag and Drop